Privacy Policy

1. Introduction

ClearPoint Technology Services, LLC ("ClearPoint," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at clearpointtechs.com, contact us, or engage with our services.

By accessing or using our website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and company name submitted through our contact form or direct communications.
• Professional Information: Job title, industry, and business requirements you voluntarily provide when inquiring about services.
• Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs collected automatically when you visit our site.
• Communications: Records of correspondence when you contact us by email or through our website.

We do not collect sensitive personal data such as Social Security numbers, financial account numbers, health information, or biometric data through our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested services or information.
• To communicate with you about our services, proposals, and engagements.
• To improve and optimize our website and service offerings.
• To comply with legal obligations and enforce our agreements.
• To protect the security and integrity of our systems and website.
• To send relevant updates, newsletters, or marketing communications (where you have opted in).

4. Social Media and Third-Party Platforms

ClearPoint Technology Services maintains a presence on social media platforms including LinkedIn, and may use their APIs to share content and engage with followers. When you interact with our social media pages, those platforms collect and process your information pursuant to their own privacy policies.

We do not use social media APIs to collect, store, or process personal data beyond what is necessary to manage our business presence on those platforms. We do not sell or share personal data obtained through social media interactions with third parties.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These may include:

• Essential Cookies: Required for basic website functionality.
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., page views, traffic sources).

You may configure your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect some functionality of the website.

6. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website and conducting our business (e.g., hosting providers, email services), subject to confidentiality agreements.
• Legal Requirements: When required by law, court order, or government authority, or to protect the rights, property, or safety of ClearPoint, our clients, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of business assets, where information may be transferred as a business asset.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Contact inquiries are generally retained for a period of three (3) years, after which they are securely deleted.

8. Data Security

ClearPoint Technology Services employs industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. As a cybersecurity-focused organization, we apply the same rigor to protecting client data as we do to the services we provide.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and encourage you to take precautions when transmitting sensitive information online.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Opt-Out: Unsubscribe from marketing communications at any time by contacting us or using the unsubscribe link in any email we send.

To exercise any of these rights, please contact us using the information provided in Section 11.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our website following the posting of changes constitutes your acceptance of the updated policy.